100% Money-Back Guarantee Policy

At GenkiFlow, we stand behind the quality of our products and want you to feel confident in your purchase. If for any reason you are not completely satisfied, we offer a 100% money-back guarantee on all products purchased through our official U.S. online store.

Eligibility ✅

• The guarantee applies to products purchased directly from [Company Website/Store].
• Requests must be made within 30 days of the delivery date.
• Products must be returned in their original packaging whenever possible. If the product was damaged, defective, or missing parts upon arrival, please notify us immediately so we can resolve the issue.

How to Request a Refund 📞📧

1. Contact our Customer Service team at [email/phone/contact form].
2. Provide your order number and a brief description of the issue.
3. Once approved, we will provide you with return instructions and a prepaid shipping label (if applicable).

Refund Process 💵🔄

• After receiving and inspecting your returned product, we will process your refund within 5–7 business days.
• Refunds are issued to the original payment method only.
• Shipping charges (if any) are non-refundable, except in cases of damaged, defective, or incorrect items.

Exclusions ⚠️

• Final sale or clearance items may not be eligible for a refund unless they arrive damaged or defective.
• Products purchased from unauthorized sellers or third-party marketplaces are not covered by this guarantee.

Our Commitment

Your satisfaction matters. Our 100% money-back guarantee is our promise that you can shop with confidence and trust in the quality of our products.